Belo Horizonte hotels and tours

Brasil Palace Hotel

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  • Brasil Palace Hotel

Your Hosts – Patric Cardoso and Neusa Alves

Mrs. Neusa Alves has worked in the hotel industry for 23 years. She started out as a housekeeper in a hotel in Montes Claros, a city in the north of Minas Gerais. The hotel she worked for was known as the ‘Hotel of Artists', because many artists and Brazilian celebrities used to stay there. The hotel was considered the best in the city, and she received great training during her stint there.

The Brasil Palace Hotel has been under her command for the last five years. It was in a bad condition; now, with her effort and with the help of her son, Patric Cardoso, a graduate in tourism, the hotel has improved beyond recognition. Neusa and Patric enjoy working within the hotel and explain that their work has no routine, and that they love meeting different people. They devote themselves completely to the hotel and its patrons, making themselves available 24 hours a day.

The Brasil Palace Hotel awaits you with open arms, making your stay in Belo Horizonte unforgettable!


Caring for destination
This accommodation provider has taken action to address one or more issues (whether environmental, social or cultural) which will contribute positively to the long term viability of the destination and hence their site displays a Caring for the destination rating.
Detailed description of the Caring for the Destination Initiative:

Staying in one of Belo Horizonte's first buildings offers visitors a unique experience.  By keeping the original architecture and preserving the historic integrity of the hotel, we provide a distinct heritage atmosphere for our guests. We are also concerned with environmental sustainability and the wellbeing of our community, which means you can feel safe knowing that we make the effort to be a responsible hotel operator.  In order to minimize our power used, we've installed a solar heater and sensors in the lights on the corridor. This has saved 60% in building power. We have also implemented a system to reduce waste water and to recycle and donate materials we no longer need.  To help our community we offer employment chances for the elderly and train youths with no prior experience. These practices help create a better, and more sustainable, destination for our guests to enjoy. 

Traveller Feedback on Destination
This rating is an aggregate score for "Caring for Destination" we survey the travellers
The Brasil Palace Hotel has an average rating of 2.10 (out of a possible 3)
2.10 out of 3
The scores for each parameter are:
Traveller find the hotel to be "caring for the destination":  2
Traveller book this hotel because it was listed as "caring for the destination":  2.2
Traveller Comments:
"There was no obvious caring for the destination effort being made (at least not obvious to guests)."
Mr. Len Cordiner and Sylvia C. - Brazil on 05/09/2009
Traveller Feedback on Customer
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Brasil Palace Hotel has an average rating of 3.32 (out of a possible 5)
@avg_value@ out of 5
The scores for each parameter are:
Cleanliness 3
Check in/Welcome 3
Service 3.4
Charm/Experience 3.4
Overall Impression/Value 3.4
Traveller Comments:
"This was absolutely the worst hotel I have ever been to. No one could even understand a word of English, and it is the only hotel where we had to pay for internet in the whole of South America.

Furthermore, the lobby was very neat and gave the impression of a very good establishment. However the room was a disgrace! The matresses were dirty and very old, the sheets were so over-used that you could see right through them. There was a whole next to one of the beds through the outside wall where there was supposed to be an air conditioner. The whole was just covered by a wooden plank, but that did not stop the wind blowing in and the lights from the street shining through.

Even the bathroom was dirty and the shower-curtain was made to hang from a broomstick!
Not even the breakfast was worth getting up for.

This hotel is truly a disgrace to the South American continent and we were all truly appalled."
Mr. Charl E. - South Africa on 14/07/2010
"This is an old hotel in the downtown area. The lift is manned day and night and the room windows are louvres only (no glass) so it can get quite noisy some evenings as the hotel is on a busy intersection. Nonetheless the stay was good. Staff were very friendly and helpful, although they spoke no English, and the overall experience was great....a bit of the old world feel. Not a touristy place at all. Breakfast in the hotel is good (plenty to choose from); there is free wifi; and the laundry service is cheap. Sadly there is not much around in the way of restaurants in the evening to choose from."
Mr. Len Cordiner and Sylvia C. - Brazil on 05/09/2009
"Wallace was spectacular in being helpful and thorough."
Mr. HENRY BURTT R. - United States on 23/06/2008
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